Frequently asked questions

Q. How to book?

You could make a reservation by submitting your personal data and inquiry via contact in this web or call us by phone number 082151333773 or email to sambojalodge@orangutan.or.id

Q. How to reach us from Balikpapan ?

We provide a transfer service to/from Samboja Lodge, you can arrange this transportation with us or using the google map with spot “samboja lodge” for direct coming.

Q. How to pay ?

Payment to be settled by Cash, Credit/Debit Card on arrival or Bank Transfer to be made payable to: (All the bank fees have to be paid by customer)

IDR Account 

Account Name : YAYASAN PENYELAMATAN ORANGUTAN BORNEO
Bank name : Bank BNI
Branch : Balikpapan
Account number : 116932932
Swift code : BNINIDJABPN

The payment via Credit or Debit Card is subjected a 2% bank fee to add on your bills.

Cash in Indonesian Rupiahs or US/Australian Dollars/Euro/Pound Sterling are welcome to exchange with Samboja Lodge’s currency exchange rate.  

Q. What kind of activities available ?

 

We have daily activities to visit Orangutan islands and Sunbear sanctuary also available some optional tours around Samboja. Please ask our staff to provide you an itinerary in advance.

Q. Are the activities safe for kid ?

 

Most of the activities are safe for kid to join as long as under adult observation.

Q. Can we just come for visit ?

 

Not only stay, we have a half day visit program where the guest can experience educating tours with the guide