Frequently asked questions

Q. How to book?

Reservations can be made by submitting your personal data and inquiries via the contact details on this website. You can also call us direct on +62 821 513 337 73 or email sambojalodge@orangutan.or.id

Q. How to reach us from Balikpapan ?

We provide a transfer service to/from Samboja Lodge, which must be prearranged. If you plan to arrive at Samboja Lodge using alternative transport arrangements, you can search ‘Samboja Lodge’ on Google Maps for directions.

Q. How to pay ?

Payment to be settled by Cash, Credit/Debit Card on arrival or Bank Transfer to be made payable to: (All the bank fees have to be paid by customer)

IDR Account 

Account Name : YAYASAN PENYELAMATAN ORANGUTAN BORNEO
Bank name : Bank BNI
Branch : Balikpapan
Account number : 116932932
Swift code : BNINIDJABPN

The payment via Credit or Debit Card is subjected a 2% bank fee to add on your bills.

Cash in Indonesian Rupiahs or US/Australian Dollars/Euro/Pound Sterling are welcome to exchange with Samboja Lodge’s currency exchange rate.  

Q. What kind of activities available ?

We run daily visits to the orangutan islands and the sun bear sanctuary, with optional tours around Samboja Lestari also on offer. Please ask our friendly staff to provide you with an itinerary in advance.

Q. Are the activities safe for children?

Most of the activities are safe for kid to join as long as under adult observation.

Q. Can we just come for visit ?

We also offer a half-day visit, whereby guests can go on an educational tour with an experienced guide.